NHS

Unlocking easier access to public healthcare

United Kingdom

The opportunity

The opportunity

Increase uptake in app usage at a national level.

The NHS App is a free tool providing a simple and secure way to access a range of NHS services. Through a multi-platform nationwide campaign, we convinced the UK that managing their healthcare is just a tap away.

NHS App Case Study

The
story we told

The story we told

Easily manage your healthcare straight from your phone.

We showed the public that the NHS app is so quick and easy to use, you barely have to lift a finger. Across social, digital, OOH and more, we used multiple nudge tactics to get the nation viewing records, booking appointments and ordering prescriptions with the tap of a button

NHS App Case Study
NHS App Case Study
NHS App Case Study

The
mark we left

The mark we left

Increasing knowledge of how easy it is to access public healthcare services.

The campaign led to a huge boost in app usage and enhanced public understanding of the app’s features. We even exceeded multiple campaign KPIs, keeping viewers engaged and leading them to click through to the NHS app website for more information.

100,628,243

total impressions delivered across all paid social channels

821,725

clicks through to the NHS app website, exceeding the target by 77%

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